In response to COVID-19 and to support the needs of higher education institutions, Student Insurance has partnered with TimelyMD to introduce Campus.Health — an immediate telehealth solution that enables students to access medical and mental health services anytime, anywhere. The program offers no-cost visits for students and can be implemented within 24 hours. This is a great use of some of the federal relief funds made available in response to the COVID-19 pandemic. 

Benefits to students:

  • No cost visits
  • 24/7 access to on-demand medical care
  • 24/7 access to TalkNow emotional support
  • Accessible from any location within the U.S. on any smartphone or web-enabled device
  • Unlimited visits with licensed physicians and counselors from all 50 states

Benefits to colleges and universities:

  • It’s immediate: 8 to 24-week (or more) programs provide an excellent solution to bridge students’ physical and mental health care when urgently needed, and can be operational within 24 hours.
  • It’s affordable: The flat rate prices are reasonable and scale depending on the length of the program and size of the institution.
  • It frees staff resources: Campus.Health eliminates the crush of referrals that counseling and wellness centers typically need for out-of-state students by having licensed providers in all 50 states for medical and counseling.
  • It’s complementary: The program works alongside existing campus resources to supplement what is already in place.
  • It’s reassuring: Simply having access to a resource like Campus.Health can put students’, parents’ and administrators’ minds at ease knowing that help is always available at no cost to students.


Support for Medical Concerns

With many colleges transitioning to digital learning models, it’s critical that higher education professionals understand how to continue to support their students from afar. For some students, higher education faculty and administrators are a trusted source of information, and consequently can serve as first-line support and communication for students with questions about COVID-19. Educating students on the availability of telehealth options, campus healthcare resources and when to seek care can help mitigate uncertainty.

Student Insurance and TimelyMD are here to provide support. Your college may provide access to medical and mental health services but you can combine that with telehealth for virtual visits. Telehealth enables long-distance patient and clinician contact for care, advice, reminders, education, and intervention.

The benefits of telehealth for patients during COVID-19 include on-demand availability, at-home access (to help follow CDC recommendations for social distancing), reduced wait time and a faster path to improved health outcomes. This benefit can continue once things get back to normal ensuring your students remain healthy and free from mental instability.

What is TimelyMD?

TimelyMD is a telehealth company focused on keeping higher education populations healthy by providing access to 24/7 quality medical care and counseling. All of their providers are trained and passionate about student care. TimelyMD partnered with Student Insurance will develop a tailored program for your college. Our approach to program development is one of continuous exploration with your institution to ensure that the program fits well into your current infrastructure, which allows the college to remain in control of how healthcare is delivered. Student Insurance has the ability to offer specialized pricing for SAIN members so that our partnerships result in a healthier, more engaged student population.

If your campus is in need of immediate support during COVID-19, or future support please contact us today.

CARES Act: Higher Education Emergency Relief Fund

Update: Institutions should feel free to upload their Certificates of Agreement to at their convenience. When filling out the Certificate of Agreement, please remember to enter the institution’s 50% direct-to-student allocation on the certificate, not the full 100% allocation. The availability of the remaining 50% of these funds will be announced soon.

Additional Instructions

Please refer to the posted instructions below on navigating the website and uploading Certificates of Agreement, and please refer to the Secretary’s letter below for guidance regarding distribution and usage of these funds.  The opportunity number is ED-GRANTS-041020-003.  If you have any additional questions, please don’t hesitate to contact Chris McCaghren, deputy assistant secretary for higher education programs, at 202-453-7337 or
  • Submission Procedures and Tips for Applicants: PDF (169K)
  • A Guide for how to apply for funding in PDF (170K)
    • Visual aid: PDF (1.2M)
Letter from the Secretary

CARES Act grant funding cover letter: PDF (138K)

A Certificate of Agreement
CARES HEERF Certification and Agreement: PDF (141K)

Formula allocations

Allocations for Section 18004(a)(1) of CARES Act: PDF (1.28M)
Methodology for Calculating Allocations: PDF (138K)
If you have questions concerning this program, please submit them via e-mail to

On March 27, 2020, President Donald Trump signed the Coronavirus Aid, Relief, and Economic Security (CARES) Act. This $2.2 trillion, 880-page spending bill is the third piece of major federal legislation intended to address the COVID-19 emergency.

The Office of Special Education and Rehabilitative Services’ (OSERS) document answers questions schools might have about students with disabilities and the Individuals with Disabilities Education Act (IDEA) as related to the COVID-19, also known as the coronavirus, outbreak.

“In order to ensure that students with disabilities continue to receive the services guaranteed by IDEA and Section 504, the Department has published a Q&A document for state and local educational authorities,” the department said in a press release. “This information answers the most common questions schools have about when and how they must provide instruction, including when to consider the use of online or virtual instruction and other curriculum-based instructional activities.”

The department press release also included the announcement of COVID-19 outbreak guidance related to the Every Student Succeeds Act (ESSA) and the Federal Educational Rights and Privacy Act (FERPA).

The release stated the department would announce additional guidance in the coming days and post it to the department’s COVID-19 page.

View departments’ press release.

View the department’s COVID-19 information and resources page.

View the OSERS Q-and-A on providing services to children with disabilities during coronavirus outbreak.

View the department’s ESSA and coronavirus guidance.

View the department’s FERPA and coronavirus Q-&A document.